The difference between CMS and ECM

enterpriseThere’s a lot of alphabet soup in online and digital. One distinction that keeps confusing us is between CMS and ECM. What’s Enterprise Content Management (ECM)? How is it different from Content Management and a CMS? And does it have something to do with Star Trek? Continue reading “The difference between CMS and ECM”

Managing Content in the Middle East

Tunisia-3749 - Here comes the sun.....It’s been two years now since I graduated from being “regular visitor” to “permanent resident” in the Middle East. In the digital space, it’s an area of huge potential, and that’s of course what attracted me in the first place. It’s tempting to say the region is a few years behind the state-of-the-art in the U.S. and E.U., but that’s an oversimplification. In many ways, it’s just….different. Continue reading “Managing Content in the Middle East”

The Myth of the Millennial

158/366I’m getting a bit tired of generalisations about generations. Categorisations like Baby Boomers, Generation X, Y, Z, and Millennials have a habit of turning into useless simplifications. Especially if it’s then implied that this means we’re now going to need some sort of YOLO for enterprise apps. Continue reading “The Myth of the Millennial”

photo by: Ava R.

How to manage sites in multiple languages

Canada Britain and FranceIn today’s global economy, you won’t get away with running your site in just one language. “Oh, let’s stick to English, everybody can read it” is not really an option. Do you want to take your visitors seriously; or better, want them to become customers? Address them in their own language. But how would you handle this in your site? It’s harder than you might think. Continue reading “How to manage sites in multiple languages”

photo by: Elsie esq.

What’s The Best CMS?

Wired starsI really like Quora. They have managed to avoid turning into another chaos like Yahoo! Answers; and the style is very much like that of a modern, more social forum, with a very knowledgeable community. Yet, some topics still get inundated with the same question (in various guises), over and over again. The content management topic, for instance, is where everybody goes to ask what is the best CMS for… (insert a specific task, company, or vertical). If you really think that’s a simple enough question, read this. Continue reading “What’s The Best CMS?”

Taxonomies, Tagging, and Barking Tickets

Barking TicketI happen to know quite a few people who can spend hours (even days) talking about ontologies, taxonomies, and tagging. I had a great chat once with the guy that coined the phrase “folksonomy”. But nothing quite explains the issue as well as getting a barking ticket. Continue reading “Taxonomies, Tagging, and Barking Tickets”

In the Middle East, Mobile is bigger than huge

In 2012, suddenly, it seems, it’s finally sinking in that mobile is going to be really, really big. And that mobile sites are therefore really important, and you should get your site ready for mobile, too. (Or you should create an app, though I’m still skeptic about most apps.) To me, the interesting thing here in the Middle East, is that mobile is not just “going to be” big, it might already be bigger than the old web (as we used to access it on PCs). In fact, most new users will probably skip straight to the mobile web.  Anyone in the region needs to strongly consider a “mobile first” approach — because if it doesn’t work on mobile, your site is pretty useless. Continue reading “In the Middle East, Mobile is bigger than huge”

“This online stuff is too technical for me”

One of the most annoying things in digital and online, something I keep hearing, is people going “that’s too technical for me,” usually about something fairly trivial. I don’t consider myself to be a technical person, but in this space, tech comes with the territory. There’s no getting around it. Continue reading ““This online stuff is too technical for me””

photo by: richjjones

Content is still King

Last week, I presented at Mobile Mojo — an event about Mobile & Social. It was an interesting gathering, with a lot of buzz. One of the highlights was certainly Peter Hinssen’s excellent keynote about “The New Normal” — “a concept that states we are now halfway through the digital revolution.”

His last slide argued that the old adage “content is king” is no longer true — instead, “contact is king.” That statement made a lot of sense at this conference, and was reiterated somewhat less eloquently by other attendees. If the event’s all about mobile and social, why should there still be such a focus on content management? Continue reading “Content is still King”

photo by: Ariaski

Decoding Content Management jargon

Now that we’ve built content management to reach into the clouds, have we been punished by a confusion of tongues? Sure, there are tangible differences between, say, a page-based or a component-based system. And some labels are rooted in their underlying technology. Still, there’s a couple of archetypes we could at least attempt to label similarly. But while the lingua franca of content technologies is English, vendors aren’t exactly using the same dictionaries. Continue reading “Decoding Content Management jargon”

photo by: Ryan Somma