Month: April 2010

My flight from Amsterdam to Valencia was one of the first to make it on-time, on-schedule this Tuesday — but of course, before that, I spent several days anxiously keeping track of the latest updates on the cloud hanging over Europe. And while I consider myself very lucky (a friend of mine will be stuck in Hong Kong until the 6th of May!), it gave me plenty of time to ponder just how important on-line communications play a role in this nowadays. Continue reading “How a volcano in Iceland disrupts online”

You may have heard of the 90/9/1 rule of social engagement: in essence, the rule posits that in a community, 90% of the people are passive readers; 9% are active participants; and 1% account for creating the majority of content. It’s key to understanding how the growth of an online community works. Continue reading “Measuring the 90-9-1 Rule in Social Media”