“Visitors”: between Big Data and CRM

If you’re a media company, or a publisher, and you look at “Big Data”, chances are you’re not talking about something like the 25 Petabytes produced annually by the Large Hadron Collider. The visitors of your sites or the users of your apps may be a large group of unknowns to you; but you’re not trying to … Continue reading ““Visitors”: between Big Data and CRM”

Managing Content in the Middle East

It’s been two years now since I graduated from being “regular visitor” to “permanent resident” in the Middle East. In the digital space, it’s an area of huge potential, and that’s of course what attracted me in the first place. It’s tempting to say the region is a few years behind the state-of-the-art in the … Continue reading “Managing Content in the Middle East”

How to manage sites in multiple languages

In today’s global economy, you won’t get away with running your site in just one language. “Oh, let’s stick to English, everybody can read it” is not really an option. Do you want to take your visitors seriously; or better, want them to become customers? Address them in their own language. But how would you … Continue reading “How to manage sites in multiple languages”

What’s The Best CMS?

I really like Quora. They have managed to avoid turning into another chaos like Yahoo! Answers; and the style is very much like that of a modern, more social forum, with a very knowledgeable community. Yet, some topics still get inundated with the same question (in various guises), over and over again. The content management … Continue reading “What’s The Best CMS?”

In the Middle East, Mobile is bigger than huge

In 2012, suddenly, it seems, it’s finally sinking in that mobile is going to be really, really big. And that mobile sites are therefore really important, and you should get your site ready for mobile, too. (Or you should create an app, though I’m still skeptic about most apps.) To me, the interesting thing here … Continue reading “In the Middle East, Mobile is bigger than huge”

Stop blaming “the system”

Once upon a time, I was teaching a class in information technology (and Internet) for law students. Each week, they’d get an assignment, which they had to send in through our e-learning system. It so happened that one day, one of my students did not submit his essay; so I asked him why. “Because the … Continue reading “Stop blaming “the system””